Keep me informed

Subscribe to Field Notes


The Changing Face of Friendship

Back in October, Becky presented at the Market Research Society’s Customers Exposed conference - a day-long exploration of key consumer trends in a rapidly-changing world. Ten speakers from across the industry offered enlightening, provocative takes on digital, social and economic changes that are challenging how researchers - and their clients - need to think about, and engage with, consumers.

Click to read more ...


ESRO is hiring

We are currently on the look-out for ambitious and talented researchers to join our growing team.

2015 promises to be an exciting year for ESRO. Following a really successful 2014, we’re actively developing our offers on a number of fronts, and are always keen to hear from people who share our ambition to ‘reveal reality’ - delivering new and inspiring insights to our ever-expanding range of clients.

Click to read more ...



We’re delighted to report that last night ESRO and the Financial Conduct Authority received the 2014 MRS Financial Services Research Award. It’s ESRO’s first foray into this particular category, and serves as a fitting culmination to a year in which we’ve conducted a series of ground-breaking personal finance studies for the FCA and others.

Click to read more ...


Inside Out London: Reflections on dementia

Last night on BBC One (London), an Inside Out special explored several key issues regarding dementia - including challenges around diagnosis, the adequacy of existing care provision, and the possibility of living a good life with dementia.

Further to our wide-ranging resarch on the subject, and in particular the report we wrote earlier this year, Becky was delighted to be invited to appear on the programme

Click to read more ...


That time of year again...

Good news for a Friday afternoon: ESRO and the Financial Conduct Authority have been shortlisted for the 2014 MRS Financial Services Research Award, in relation to our recent consumer study of high-cost credit products.

The project, which began just under a year ago, was commissioned in advance of the FCA assuming responsibility for consumer credit regulation in April. The report is downloadable by clicking here.

We’re really proud of our track-record at the MRS Awards, and are looking forward to the ceremony on 8th December. Full details of this year’s nominees can be viewed at the MRS website.